FAQs

Can I sync multiple companies from Tally??

Yes, you can easily sync your multiple companies from Tally, all what you need to do is to keep open all the required companies while adding with the connector app.

How can I use the connector app to see my Tally data??

Connector app is just to connect your Tally and fetch the required data, you cannot see any data through the connector app or you cannot make any entries from the same. To view or add the data every customer has to download the mobile application from ios /andriod market or can acces the details over Livekeeping website.

Is it required to sync companies every time manually to fetch the data from tally??

If not, then after how many time I will be able to see the data entered in Tally over the Livekeeping app?? Adding company to connector app is a one time effort such that all the future entries made in Tally will be automatically synced to Livekeeping app. Livekeeping provides you to choose the syncing time which you can easily set in connector app in the setting tab, all the entries will be synced at the same interval.

Suppose I made the entry through livekeeping mobile app, then after how many minutes it will get reflected in Tally??

Livekeeping provide users the benefit of real time syncing, so it will get reflected at the same time in Tally after the entry was made.

What if somehow, I have deleted the connector app from my desktop??

Is it necessary to keep the connector app always open for syncing process?? If you have deleted the connector app, the further syncing for future entries will not take place. You can only view the last fetched data. Yes it is mandatory to keep the connector app always open for smooth syncing process.